Transaction Execution and Order Handling Policy

Purpose

Kriptomat is committed to executing client orders with fairness, transparency, and efficiency. This policy outlines how client orders are submitted, validated, routed, and executed, in full alignment with the Markets in Crypto-Assets Regulation (MiCAR) and industry best practices.

This is a public extract of Kriptomat’s internal policy, provided to ensure transparency for clients and stakeholders.#

Scope

This policy applies to:

• All client instructions to buy, sell, or exchange crypto-assets via Kriptomat’s platform.
• All services, channels, and automated systems used to process those transactions.
• All employees and contractors involved in the transaction lifecycle.

Core Principles

Best Execution

Kriptomat takes all sufficient steps to ensure the best possible result for clients, based on:

• Price
• Transaction cost
• Speed
• Likelihood of execution
• Liquidity depth
• Settlement reliability

Client Verification

Only verified users who meet our KYC/AML standards and who have successfully completed appropriateness or suitability assessments, are permitted to place orders.

Order Handling

Orders are submitted via our web or mobile platform and processed by our secure Order Handling System (OHS). Each order is:

• Time-stamped and acknowledged
• Validated for account and balance status
• Routed securely via API to Liquidity Providers
• Rejected with notification if it fails any criteria

Orders are either fully executed or cancelled; partial execution is not permitted unless explicitly allowed in future product features.

Liquidity Providers

We work with external Liquidity Providers to execute trades. We periodically review execution arrangements and liquidity provider performance to ensure consistent best execution..

Transparency for Clients

• Pricing: Clients see the full price (including spreads) before confirming any transaction.
• Limits: Minimum and maximum trade sizes are disclosed in our interface.
• Execution Confirmations: Once executed, clients receive full transaction details, including timestamp, fees, and asset movement.
• No partial fills: Orders must be filled completely, or they are cancelled.

Order Types

We support:

• Market orders (default)
• Limit orders and other advanced conditions (if made available in the product UI)
  

If special instructions (e.g. limit pricing) cannot be met, the order is cancelled and the client is notified.

Conflicts of Interest

Kriptomat:

• Discloses any relevant relationships with liquidity providers.
• Uses automated systems to prevent manual price manipulation or order interference.
• Prohibits insider trading, front-running, or other abusive behaviour and prohibits employees from accessing or using confidential order flow information for personal gain.

Monitoring & Oversight

Our operations, compliance, and IT teams continuously monitor:

• Platform stability
• Spread anomalies
• Execution quality
• Compliance with MiCAR Article 80

Incidents or anomalies are escalated immediately and may be reported to local regulators (FIU, EFSRA) if required or needed.

Need Help?

For more information or concerns about your transaction execution, please contact our support team at [email protected]