Kriptomat to Wind Down Operations by 30 June 2026 — and What Comes Next for Our Customers

After more than eight years of building Kriptomat, we have made the difficult decision to wind down our operations and stop offering crypto services by 30 June 2026. All customer assets are safe and available for withdrawal. And because we have always believed our responsibility to customers does not end when the business does, we have partnered with Kraken to give everyone who wants to continue their crypto investment journey a platform we have worked with since our founding and trust completely to look after our customers.

This was not a decision we took lightly. Since our founding, our goal has been to make crypto investing simple, accessible, and trusted for customers across Europe. We are proud of what we have built, of the community we have served, and of the team that made that possible.

As the European regulatory framework for crypto asset service providers evolves, companies like Kriptomat must transition to a new licensing regime under MiCA. We have been working towards this transition for years and have invested significant time and resources . Ultimately, we took the hard decision to withdraw our application for a MiCA authorisation, having concluded that the timeline and unclear requirements of the process were not compatible with a sustainable and transparent path forward for the business.

However, given the uncertainty around the timing of the licensing process and the practical realities of continuing to operate responsibly under those conditions, we have concluded that winding down the business is the only viable path forward. We are proud of the standards to which we have operated, and we leave with our compliance record and our integrity intact. The licensing process has stifled our growth and operations to the point where this step is necessary.

Kriptomat remains solvent, and all customer assets are safe and available for withdrawal. Our immediate priority is to ensure an orderly wind-down process that protects customers, fulfils all legal and regulatory obligations, and provides clear next steps for everyone affected.

A trusted path forward — Kraken

Closing Kriptomat does not mean the end of your crypto investment journey. We have partnered with Kraken — one of the world’s leading MiCAR-regulated crypto platforms and a Kriptomat partner since our founding — to give our customers an exclusive transition offer.

Kraken offers everything Kriptomat offered, and significantly more. Founded in 2011, it is one of the most established platforms in the industry — MiCAR-licensed across the EEA, operating under regulatory oversight in more than 25 jurisdictions, and with a 15-year track record of never having lost user funds in a security breach. That last point matters in this industry more than almost anything else.

This gives our customers access to additional investment options, including 600+ digital assets, tokenised equities, and regulated futures not available on Kriptomat.

You can transfer your crypto directly to your new Kraken account and continue investing without interruption.

Transfer to Kraken

If you prefer to withdraw your funds directly, you can do that too. All withdrawal options remain available until 30 June 2026.

What this means for customers

• Kriptomat will cease all regulated operations by 30 June 2026
• We recommend moving to Kraken — it is the platform we would choose for ourselves, it comes with an exclusive offer for Kriptomat customers, and it is the most seamless way to keep your investments moving without interruption.
• If you prefer to withdraw directly, all EUR and crypto withdrawal options are available now
• The Kriptomat app remains functional but services will be gradually reduced — all changes will be communicated in advance
• Customer support will remain available throughout the wind-down period until the end of August. Manual, case-by-case assistance will continue after that until all customer obligations are cleared
• We are complying with all applicable legal and regulatory requirements throughout the closure process
• All instructions and updates are available at kriptomat.io/wind-down

Why are we making this decision?

Operating in a regulated environment requires clarity and predictability. As the MiCA licensing process extended without a clear path to resolution, it became increasingly difficult to plan responsibly for the business’s future. As a company, we have obligations not only to our customers, but also to our employees, shareholders, and partners. Continuing to operate under those conditions would not have been fair to any of them.

This is a decision we made on our own terms. We are not closing because we were forced to, because we ran out of money, or because we failed our customers. We are closing because we concluded that an orderly, transparent wind-down — done properly and on our timeline — is the right thing to do. That is the standard we have held ourselves to since day one, and it is the standard we intend to meet on the way out.

We leave with our compliance record and our integrity intact. We are proud of how we operated, and we are committed to finishing this the same way we started it: by doing right by the people who trusted us.

Our focus now

Our focus over the coming months is straightforward:

• Supporting customers through the transition to Kraken or direct withdrawal
• Ensuring the safe and timely transfer of all customer assets
• Meeting all recordkeeping, reporting, and compliance requirements
• Supporting our employees through the transition
• Concluding the process in an orderly and responsible way

We understand this news may be disappointing, especially to customers who have trusted us for years. We are deeply grateful for that trust, and finding a partner we believe in — one that can carry that relationship forward — matters to us.

Kriptomat was built with the belief that digital assets should be more accessible and easier to use. We are proud to have served hundreds of thousands of users over the years, and we want to thank our customers, partners, and team for being part of that journey.

We will keep customers informed throughout the process. In the meantime, we urge all customers to visit the information hub, choose their path — transition or withdraw — and act as soon as possible.

More information: https://kriptomat.io/wind-down